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The Best Online Mattresses
If you’re shopping for a mattress online, then you’ve come to the right place.
What’s On This Page
Table of Contents
- What’s On This Page
- What Would You Like To Know?
- About SleepDelivered.com
- The Best Mattresses I’ve Reviewed (So Far)
- My Top Mattress Picks (In 9 Categories)
- Head-to-Head Mattress Comparisons
- How We Review A Mattress
- The Qualities of a Great Mattress
- My Mattress Rating Criteria
- The Future of Mattress Shopping is Online
- Learn More!
Here’s what’s on this page (click a section to learn more):
- The Best Mattresses I’ve Reviewed So Far
- My Top Mattress Picks In 9 Categories
- Head-to-Head Mattress Comparisons
- The Qualities of a Great Mattress
- How I Review A Mattress
- My Mattress Rating Criteria
What Would You Like To Know?
Click to learn more.
The internet has completely changed how mattresses are bought & sold.
A couple of years ago, you could find cheap foam mattresses on Amazon plus a few quality mattresses like Casper and Saatva.
But today, more than 100 companies sell mattresses online and the number continues to grow. This includes traditional store-only brands like Sealy.
This makes it difficult to select one to try in your home.
Shopping online for a mattress can take hours, with so many sites to visit and so many coupons and discounts out there.
The good news is that more competition means you save even more buying online – often, you’ll pay 30-50% less than a store-bought brand.
On the other hand,
Buying a mattress remains a significant investment.
That’s why we created this website, SleepDelivered.com.
SleepDelivered is dedicated to reviewing & comparing the best mattresses sold online, independently and thoroughly.
Listed below are all of the online mattresses my husband and I have reviewed and found worthy enough to list on this site.
They are ranked by my 5-point quality score with the best mattresses at the top.
To score each mattress, I consider 16 criteria that are explained in detail at the bottom of this page.
|Mattress||Rating||Price||Description||Our Take||Comfort Choices||Warranty||In-Home Trial||Delivery||Avoid If||Great Choice If||Shop Now|
|Saatva||4.9||$599-$1399||Luxury innerspring mattress.||A luxury innerspring mattress that compares with the finest retail products.||Firm|
|15 years||120 nights||7-15 days||you don't like the feel of a spring mattress||you're considering a Simmons Beautyrest, Kingsdown Ashley, Sterns & Foster Ashley or Serta iSeries||SaatvaMattress|
|Plushbeds Botanical Bliss||4.8||$1,299-$2,798||Luxury organic latex mattress||The best-sleeping, highest-quality 100% latex mattress sold online. All-natural materials, lots of options, and a super-long warranty.||Firm,|
|25 years||100 nights||2 weeks||you're bargain-shopping. Not cheap! Still costs far less than a comparable store-bought brand, though.||you are a no-compromise, environmentally-sensitive shopper. This one has it all.||Plushbeds|
|Puffy Lux||4.8||$1,245 – $1795||luxurious memory foam mattress||A luxurious memory foam mattress that comes with a lifetime warranty.||Med Firm||Lifetime||101 nights||1-3 days||You are looking for a firmer and more responsive mattress. It’s also not ideal for heavy sleepers (230lbs+).||Anyone who loves the conforming feel of memory foam mattresses.||Puffy Lux|
|Nest Alexander Hybrid||4.8||$799-$1499||Luxury hybrid foam + pocket coil mattress||A super-comfy, cool-sleeping hybrid mattress that's just about perfect for loving couples.||Soft|
|Lifetime||100 nights||7 days||you're bargain shopping||you or you partner are amorous or fidgety; great mattress for sex 😉||NestBedding
|Sapira||4.7||$995-$1,895||Luxury hybrid foam + pocket coil mattress||A luxury hybrid mattress with a great bounce & excellent support - at a great price.||Med Firm||10 years||100 nights||4-10 days||you need a firmer or softer comfort level; Sapira doesn't offer a choice||you want the comfort of foam and the support & durability of pocketed coils||Sapira|
|Sapira||4.7||$799 – $1499||Organic Latex or Natural Latex mattress.||A 13-inch GOLS-certified organic hybrid latex mattress that’s also available in a natural Oeko-Tex certified latex version. Provides a luxury sleeping experience at half the price of store-bought organic latex mattresses.||Plus, Medium and Firm||Lifetime||100-Night||4-5 business days||You are allergic to latex.||Anyone who prefers eco-friendly products and loves the feel of latex and innerspring mattresses.||Nest Bedding Organic Hybrid Latex|
|DreamCloud||4.7||$799-$1,299||Luxury hybrid foam + pocket coil mattress||A 15-inch luxury hotel-quality mattress that costs half of store-bought equivalents.||Med Firm||Lifetime||365 nights||1-5 days||you need a Twin size (n/a) or prefer your mattress plush||you want a truly luxurious, slightly firmer mattress; or if you are heavier than avg.||Dreamcloud|
|Nest Alexander Signature Series||4.7||$899-$1399||Luxury memory foam mattress||A premium, multi-layered foam mattress that sleeps cool and can be customized to your comfort level. As good as Tempurpedic - for far less coin.||Firm|
|Lifetime||100 nights||7 days||you're all about the lowest price||you're shopping for Tempurpedic - you'll save at least $1,000||NestBedding|
|Avocado Green||4.7||$959-$2,199||Luxury organic latex hybrid mattress||The best luxury organic hybrid mattress sold online. 100% natural materials, latex + pocketed coil construction, 25 year warranty.||Firm|
|25 years||100 nights||2 weeks||you need something softer||you are a no-compromise environmentally-sensitive shopper who likes a firmer mattress.||Avocado|
|Helix||4.7||$600-$1,195||High-quality hybrid mattress. Custom-fit to sleep style & body.||An excellent memory foam mattress that is custom-fit to your unique sleeping habits, body and preferences.||Custom-fit||10 years||100 nights||6-13 days||a cheap foam mattress will do||you want or need a custom-fit mattress; and couples who need different comfort levels||HelixSleep|
|Purple Original||4.7||$699-$1299||Luxury elastic polymer + foam mattress||An incredibly comfortable and affordable foam mattress that adapts itself to your body like no other.||Soft+Firm Combination||10 years||100 nights||7-14 days||you need a Twin or Full size mattress (they don't sell them)||you're OK trying something new - their technology is truly unique||Purple|
|Purple (2-3-4) ||4.7||$1,299 - $3,499||Luxury hybrid elastic polymer + foam + coil mattress||The new Purple adds comfort choices + a more supportive, thicker hybrid design.||Purple 2 - Firm|
Purple 3 - Med. Firm
Purple 4 - Soft
|10 years||100 nights||7-14 days||you need a Twin or Full size mattress (they don't sell them)||you're OK trying something new - their technology is truly unique||PurpleNew|
|Nest Love & Sleep||4.7||$399-$749||High-quality foam mattress.||With a recently-updated design, The Love & Sleep remains one of the best foam mattresses you can buy for sex.||Firm|
|10 years + lifetime comfort guarantee||100 nights||7 days||you don't like a lot of bounce||you plan to give your bed a workout, and don't want to pay too much||NestBedding|
|Dr̦omma||4.7||$574-$1,099||High quality latex-memory foam mattress||If you're considering Casper, Leesa or Endy, then Dr̦omma should be on your short list. Arguably the best value in its class.||Med Soft.|
|12 years||200 nights||3-5 days||you don't like a lot of bounce or you're allergic to latex||you care about the environment, love a great deal and want a choice of firmness||Dr̦ommaBed|
|Loom and Leaf||4.7||$749-$1499||Luxury memory foam mattress||A luxury organic memory foam mattress that easily matches the sleep experience of premium store brands, for far less money.||Firm|
|15 years||120 nights||7-15 days||you need a soft mattress - this one's a bit firm||you want a luxurious organic foam mattress - without the high price||LoomAndLeaf|
|Casper Wave||4.7||$1,000-$2,250||Luxury zoned-foam mattress||A luxury foam mattress with a unique zoned foam construction that aligns your spine & provides exceptional back support.||Med. Firm||10 years||100 nights||2-5 days||a less expensive foam mattress will do||you want a firmer mattress that feels luxuriously plush on top||Casper|
|Luxi||4.6||$899-$1599||Luxury adjustable foam mattress||A unique 3-in-1 foam mattress that can be adjusted by you to match anyone's comfort level.||Adjustable (soft, medium & firm)||10-Year||1,000 nights||1-5 days||you don't like foam mattresses.||Anyone who isn't sure what comfort level they need right now, couples with different needs, guest rooms.||LuxiSleep|
|Leesa||4.6||$365 - $1,035||High-quality foam mattress||The best one-size-fits-all memory foam mattress sold online. Sleeps noticeably better than Casper, for the same price.||Medium||10 years||100 nights||7-10 days||you prefer a softer or firmer feel than normal.||you want the best high quality memory foam mattress you can buy, at a bargain price||Leesa|
|Nectar||4.6||$500-$900||High-quality foam mattress||Great mattress; best warranty in the biz.||Med. Firm||Lifetime||365 nights||3-5 days||you prefer a softer or firmer feel than normal.||you want to protect your investment.||Nectar|
|Eight Sleep Jupiter+||4.6||$999-$1,299||Memory foam||A smart mattress with a special cover that warms your bed & monitors your sleep.||Med. Firm||10 years||100 nights||5-7 days||you aren't interested in new sleep technology||you & your partner have different temperature needs||EightSleep|
|Novosbed||4.6||$799-$1,199||High-quality foam mattress.||Novosbed mattress stays incredibly cool, provides really good back support and lasts longer than you would expect from a memory foam mattress.||Firm|
|15 years||120 nights||1-3 days||you hate memory foam mattresses and wants your mattress to be bouncy.||you want a mattress that stays cool, comfortable||Novosbed|
|Morphiis ||4.6||$595-$1,195||64-way adjustable split foam mattress||Morphiis is the most customizable foam mattress you can buy. There are 64 different firmness configurations.||Adjustable (64 options)||25 years||100 nights||5-7 days||you prefer latex, hybrid or innerspring mattresses.||you need a mattress you can adjust to fit very specific comfort needs. Back pain sufferers.||Morphiis|
|Nolah||4.6||$549-$1,069||High-quality foam mattress||More durable than most other foam mattresses in this price range.||Med. Firm||15 years||120 nights||3-5 days||you prefer a softer or firmer feel than normal.||you are on the heavy side and sleep on your side||Nolahmattress|
|Bear Mattress||4.6||$540-$940||High-quality memory foam mattress made for athletes||Designed for active athletes, this may be the coolest-sleeping memory foam mattress sold online||Med. Firm||10 years||100 nights||4-7 days||you prefer a comfort level other than medium-firm. This mattress is one-size-fits-all.||you need a memory foam mattress that sleeps exceptionally dry and cool.||BearMattress|
|IDLE Hybrid||4.6||$1,099-$2,199||Luxury hybrid 2-sided mattress||A thick hybrid 2-sided mattress that is guaranteed to last a really long time.||Med. Firm|
|Lifetime||120 nights||7 days||you are looking for a budget mattress||you want a thick and durable hybrid mattress; or, you weigh more than most||IDLE Sleep|
|Luxi||4.6||$799-$1299||High-quality foam w/ SBT||A unique foam mattress that can be configured for 3 comfort levels.||Soft|
|10 years||1,000 nights||1-5 days||you know what comfort level you need - there are less expensive options||you want maximum choice of comfort, or want to change it later||Amazon|
|Endy Beds||4.6||$500-$700||High quality memory foam mattress made in Canada||An excellent Canadian-made memory foam mattress that's better, cheaper and a bit softer than Casper.||Med. Soft||10 years||100 nights||3-7 days||you prefer a firm mattress or need a less-common size (they only offer 4).||you like your foam mattress a little on the soft side.||EndySleep|
|GhostBed||4.6||$495.00-$995.00 on Amazon||High-quality hybrid foam mattress||Awesome deal, slightly firm, great support||Med. Firm||20 years (first 10 non-prorated)||101 nights||3-5 days||you like a memory foam feel||you like a little bounce in your life||GhostBed|
|Amore||4.6||$475-$1,025||High-quality hybrid mattress||Outstanding value for a hybrid latex + coils design||Soft,|
|20 years||100 nights||4-7 days||you like that Tempurpedic soft feel||you like the feel of latex or innersprings - without the cost||Amore|
|Casper Original||4.5||$595-$1,195||High-quality foam mattress with special zone support for your spine.||The original one-size-fits-all memory foam mattress updated w/ better support for your spine.||Med. Firm||10 years||100 nights||2-5 days||you don't like all-synthetic foam or need choice in comfort level.||you want a simple medium-firm mattress - from a company that's been around more than a few months.||Casper|
|Big Fig||4.5||$1,299-$1,999||High-quality hybrid foam + coils||A durable, super-supportive mattress design for plus-sized sleepers.||Med. Firm||20 years||101 nights||7-14 days||you aren't a plus-sized person||you or your partner weighs >220 lbs & needs better support||BigFig|
|Amerisleep||4.5||$749-$3,398 on Amazon||Eco-friendly memory foam mattresses||Great support, a choice of 5 comfort levels, the latest bio-friendly foams and a cool+dry night's sleep. What more could you want from a memory foam mattress?||Soft|
|20 years||100 nights||5-10 days||you're shopping for a medium-firm foam mattress; Leesa is the better/cheaper choice||you're an eco-minded buyer who needs a firmer or softer mattress than most.||Amazon.com|
|Tuft & Needle||4.5||$350.00 - $750.00 on Amazon||Budget foam mattress||The cheapest memory foam mattress sold online - that doesn't sacrifice on quality or comfort. Excellent customer service, too.||Med. Firm||10 years|
|100 nights||1-5 days||you need a firmer or softer mattress; everyone gets the same (medium firm).||you are looking for a bargain memory foam mattress.||Amazon.com|
|Zotto Sleep||4.5||$650-$1,095||High-quality proprietary foam mattress||Sleeps cool, with excellent edge support.||Med Firm||10 years||100 nights||1-6 days||you are heavier than average. This is a 10” mattress.||you need to sleep cool and save money||Zotto Sleep|
|Layla||4.5||$499-$999||Quality 2-in-1 memory foam mattress||An affordable all-foam mattress with great support, cooling and a unique 2-in-1 comfort choice.||Med. Soft|
|Unlimited, non-prorated||120 nights||3-5 days||you need extra-soft, extra-firm or a split/custom mattress.||you are looking for a high quality memory foam mattress, but you’re not sure what firmness you need||Laylasleep|
|Winkbed||4.5||$749-$1,549||luxury foam + spring hybrid mattress||Winkbeds is a luxury foam and spring hybrid mattress that is available in 3 comfort levels. There is also a plus version that offers enhanced contouring and support for heavier sleepers.||Med. Firm||10 years|
|101-Night||7-14 days||you are looking for a budget mattress.||you want a premium luxury mattress at half the price of store-bought equivalents||Wnkbeds|
|Keetsa Pillow Plus||4.5||$576-$996||Quality organic hybrid mattress||Top-quality organic luxury for a discount price. You'll have a hard time finding a better organic mattress at this price anywhere.||Med. Firm||12 years||90 nights|
10% restock fee
|5-7 days||you aren't sure what you need (Keetsa's return policy isn't the best)||you want a real organic mattress, but also a good deal||Keetsa|
|Metta Bed||4.5||$899-$1,599||Affordable natural latex mattress||The least expensive 100% natural latex mattress sold onine.||Plush,|
|20 years||120 nights||7-10 days||You are plus-sized. This mattress is just 7” thick.||you want an organic latex mattress but didn't think you could afford it.||Metta Bed|
|Puffy ||4.5||$625-$1,150||Budget gel memory foam||A less expensive alternative to Casper or Leesa - with a lifetime warranty.||Med. Firm||Lifetime||101-Night||2-5 days||you prefer a softer mattress.||you sleep on your back or prefer a firmer sleeping surface.||Puffy.com|
|Blello ||4.5||$525-$995||Proprietary foam||A soft-topped, supportive foam mattress that's great for side sleepers.||Med Firm||10 years||100-Night||3-5 days||you are plus-sized or like your mattress firm||you sleep on your side and want to save $$||Blello.com
|Intellibed ||4.5||$2,699 - $6,399||Luxury memory foam mattress||A series of 3 luxury mattresses with a unique material that provides customized comfort and support to each sleeper.||Med. Firm||20 years||60-Night||14 days||you are looking for a budget mattress.||you are looking for a uniquely adaptive luxury mattress that will last a long time||Intellibed|
|Cocoon by Sealy||4.4||$399-$999 on Amazon||Budget foam mattress||A surprisingly affordable memory foam mattress from Sealy.||Med. Soft|
|10 years||100 nights||4-7 days||you want a soft mattress, or you're looking for special features.||you want a firmer or softer affordable memory foam mattress.||Amazon.com|
|Solay Hybrid ||4.4||$895-$1,595||Semi-luxury hybrid||Solay is a semi-luxury hybrid mattress with six layers of foam and springs providing cooling, motion control, support, and comfort. It comes with a 15-year warranty and a 101-night sleep trial.||Med Firm||15 years||101-Night||3-7 days||your mattress budget is under $1,000.||you want a luxury innerspring mattress with an affordable price tag.||Solaysleep
|YogaBed||4.4||$549-$949||Affordable Memory Foam Mattress||Yogabed is good at keeping the heat away. Also, it is really comfortable, has adequate support and not too expensive.||Med. Firm||10 years||101-Night||2-6 days||you are heavier than average (esp. over 300 lbs)||you want a cool, supportive and long lasting memory foam mattress||Yogabed|
|Noomi||4.4||$575-$1,675||High-quality foam mattress.||An all-foam mattress that focuses on cooling and longevity.||Med. Firm||Lifetime||365 nights||8 days||you want more bounce in your bed||you want an affordable mattress that sleeps cool with an awesome warranty||Sleepnoomi|
|Brooklyn Bedding||4.3||$599-$1,149||Hybrid Pocketed Coil Mattress||The #Bestmattressever has been updated from an all-foam to a hybrid pocketed coil mattress. It’s more supportive, just as comfortable and the still as affordable.||Soft|
|10 years||120-Night||5-8 days||you prefer memory foam mattresses||you are looking for an affordable hybrid mattress with pocket coils.||Brooklynbedding|
|Ecoterra ||4.3||$549-$1,099||Natural latex + spring hybrid mattress||A natural latex hybrid mattress at a surprisingly affordable price.||Med. Firm|
|15 years||90-Night||Few days||you prefer an all-foam mattress or are allergic to latex.||you are looking for a natural latex or hybrid mattress & are on a budget||Ecoterrabeds|
|Lucid ||4.3||$400-$650||Memory foam mattress||One of the best memory foam mattresses you can buy for $500 or less.||Med. Firm||25 years||None||1-2 days||you prefer a bouncier innerspring or latex feel||you are on a budget and need a good quality memory foam bed.||Lucid.com|
|Allswell||4.2||$345-$745||Memory foam mattress||A soft-topped foam mattress that looks luxurious. Needs a cooling pad, though.||Med. Firm||10 years||100 nights||2-7 days||you hate sleeping warm - this one needs a cooling pad||you like your foam on the firmer side||Allswell Mattress|
Considering a mattress I haven’t reviewed? Leave me a message on my contact form.
Looking for a short list of the absolute best mattresses of a particular type, for your sleeping style, or for some other specific need?
We’ve got you covered.
Click the tab below that interests you to reveal a hand-picked short list of mattresses in a mobile-friendly table.
For each mattress, we provide details on the features you should consider when buying a mattress online.
Head-to-Head Mattress Comparisons
Have you short-listed a few mattresses that meet your needs – and need a little more help deciding?
Check out my head-to-head comparisons, below.
I get asked all the time to compare mattresses head-to-head. After reviewing almost 30 mattresses so far, I do have a lot of experience to pull from.
Here are the mattress sets I’ve compared so far – each is a 5-minute read:
- Leesa vs. Casper vs. Tuft & Needle vs. Saatva
- Leesa vs. Casper vs. Purple vs. Ghostbed
- Leesa vs. Loom and Leaf
- Leesa vs. Casper
- Leesa vs. Purple
- Leesa vs. Dromma Bed
- Leesa vs. Saatva
- Leesa vs. Tuft and Needle
- Leesa vs. Ghostbed
- Leesa vs. Helix
- Casper vs. Helix
- Purple vs. Helix
- Purple vs. Casper
- Ghostbed vs. Casper
- Ghostbed vs. Tuft and Needle
- Ghostbed vs. Purple
- Ghostbed vs Nectar
- Nectar vs. Purple
- Amerisleep vs. Loom and Leaf
- Tuft and Needle vs. Casper
- Saatva vs. Casper
- Sapira vs. Alexander Hybrid
- more on the way!
If you have a pair of mattresses you’d like to see me compare, leave me a message on our contact page.
How We Review A Mattress
My team and I have reviewed more than 30 online mattresses, so far.
We know all of the other mattress review sites quite well, and we are different in several ways.
Review sites often get a bad reputation because many are just promoting products for a fee. Some receive free mattresses in exchange for a positive review. Then, they are free sell those mattresses off.
This effectively turns the website into a pay-for-review business.
We are not one of those.
No One Pays Us For Reviews
To maintain our objectivity, we don’t work with retailers and manufacturers the way other review sites do. For example:
- We usually don’t contact a manufacturer until after we’ve published their review. After we go to press, we ask them to check our facts but not our opinions.
- We don’t sell access to you. We don’t accept payment for ad space, guest posts, paid email promotions or any other form of preferred access or “influencer marketing”.
The only thing we do to pay the bills around here is use affiliate links. See our full Disclosure to learn more.
That said, our decision to review a particular mattress has nothing to do with whether or not a manufacturer offers affiliate links.
Many of the mattresses we review have no affiliate program, in fact.
How I Select A Mattress To Review
Like you, I only want to sleep on the best.
But there are dozens and dozens of mattresses sold online, and I have but one husband to donate to science.
So, I only review the mattresses that interest me the most.
I look at existing reviews and ratings – especially verified owner reviews – before selecting a mattress to review.
It has to look like a winner before I’ll waste my time reviewing it.
I Work On a Team
Like every good website, I rely on team members, experts and partners to help me.
I work with fact-checkers, researchers, draft writers, web designers and graphics experts to make this site do what it does.
My Mattress Review Process
On my team, I focus on writing and editing our reviews.
I like to think that my reviews are the most thorough and most accurate mattress reviews online. I write my 10-minute mattress reviews like I’m writing a letter to my best friend, to tell them everything they could ever want to know about that mattress.
In every review and mattress comparison I try to cover everything you could want to know about each mattress: the company, the sleeping experience, how it compares with its closest alternatives – plus the features that matter most when buying a mattress online.
To keep things fair and balanced, I also scrub the internet for other people’s impressions.
On top of this, I hire a fact-checker (yes, a real job) to check my reviews periodically against the manufacturer’s website, to make sure we don’t miss any important changes. For example, Nest recently updated its Love Bed, and other mattresses change their materials & construction from time to time.
But to be honest, all I can share with you is what I’ve learned and experienced.
Your experience WILL differ.
I Consider Other Reviewers’ Opinions, Too
To give you the best overall picture of how a mattress performs for most people, I rely on more than my experience when assigning an overall score.
In fact, I have to do this if I want to be ‘fair and balanced’, to you.
That’s because most mattresses are sold in a variety of firmness levels, configurations and versions.
Like most mattress reviewers, I only test one comfort level and one version of a mattress, in my home.
I don’t test every possible combination. No review site does that, to my knowledge.
So, we research and factor-in what other reviewers have said about the mattress.
I sometimes adjust my overall rating of a mattress based on the general consensus of other reviewers.
Finally, the ratings and reviews on this site are updated periodically, whenever new information comes in from the manufacturer or we receive important input from other reviewers and our readers.
Scores may change. But never due to the influence or outrage from any manufacturer.
The Qualities of a Great Mattress
In order for a mattress to be considered “great”, it first and foremost needs to provide me with the proper support.
For example, the mattress cannot sag under my 130 lbs, nor my husband’s 210 lbs.
It also doesn’t develop permanent impressions that force us together.
A great mattress can’t be too soft, either – it has to allow for enough movement to let me & my fidgety husband move around through the night.
Proper edge support is important, too. This ensures that the edges of my mattress keep me planted during the night, and not falling out of bed.
While every person prefers a different comfort level on top, it is always important that there is a strong, durable and firm foundation layer underneath.
Additionally, a great mattress provides a nice bounce, meaning it returns to its original shape quickly when compressed.
Finally, a great mattress will breathe and keep me cool at night.
Proper ventilation, whether from ventilated foam, gel-infused foam or pocketed coils, keeps synthetic materials from reflecting too much heat, a common issue with memory foam mattresses.
Proper ventilation also prevents the buildup of unnecessary moisture, which traps heat and can feed mildew and other bugs you don’t want in your mattress.
Finally, a great mattress doesn’t cost too much. Like you, I’m always looking for the lowest price in a certain category.
My Mattress Rating Criteria
My team and I assign every mattress an overall 5-star rating, from 1 star (unusable) to 5 stars (perfect every night).
To assign an overall rating, we consider the following features and criteria:
- The Company Behind the Mattress
- Social Commitment
- Online Order Process
- Shipping, Delivery & Setup
- Firmness & Comfort Choices
- Technology & Materials
- Mattress Construction
- Cooling Performance
- Motion Transfer
- Edge Support
- In-Home Trial
- Returns & Refund Policy
Continue reading to learn more about each of these criteria, and how it contributes to my overall 5-star quality rating.
1. The Company Behind the Mattress
All things equal, we’ll score an established brand higher than new startup, because:
- Their products have been tested in the real world, longer
- Their warranties have been tested, too
- They likely have more cash on hand to weather market downturns, which will matter to you a lot if you ever need that warranty!
We also take into account the reputation of the company with its current customers.
2. Social Commitment
Another thing we look at is the company’s commitment to their community and to the environment.
Most mattress-in-a-box companies today have some sort of social program or work with charities to donate returned mattresses and/or provide new mattresses to their community. Some go beyond that, however, to donate a portion of their revenues to people in need.
In addition, we consider the company’s commitment to maintaining a safe and clean environment. We look at whether they use clean manufacturing processes, we look at the materials they use in their mattresses, and we look at whether they adhere to the latest environmental standards.
3. Online Order Process
It’s important to us that the company is easy to do business with. If their order process or related customer service isn’t top-notch, then we will take points off.
This is rarely the case with online mattress companies, today, except in a few instances where the website was down, prices/discounts didn’t match their marketing, and people were hard to get hold of when we needed them.
We really haven’t seen that many issues, so far.
We believe our readers care as much about value-for-money as anything else, so this criteria carries a very heavy weighting in our 5-star scoring system.
We try to be as fair as possible by comparing a mattress against its closest rivals to determine “relative value”.
But straight-up price is the biggest factor.
5. Shipping, Delivery & Setup
This category carries a moderate weighting, but it can be important for some mattresses due to their weight / difficulty in setting up – and if shipping costs are extra.
Some of the questions we ask here include:
- Did the company deliver on time, as promised?
- Is there an option to arrange for help when setting up / unpacking the mattress, especially if it is heavy?
- Do extra shipping charges apply? In what situations / geographies?
- Can we change shipping location or date, after we order?
- Will the company remove our old mattress? For what fee?
6. Firmness & Comfort Choices
This is more of a characteristic of a particular mattress than a comparison feature. So we don’t give it too much weight in our scores.
That said, it does matter if the company offers comfort choices that meet everyone’s needs.
And, it matters a LOT to me if the comfort level I ordered feels like it should – or doesn’t.
7. Technology & Materials
The materials and technology of a mattress can’t be separated from how well the mattress performs. Performance always trumps technology.
That said, when we consider value-for-money, the choice of materials and technology does come into play.
In general, we assign higher scores for mattresses that incorporate new, high-performance technologies that actually make a difference in cooling, support, comfort, motion control, bounce, etc.
Re-marketing a memory foam under a fancy new name won’t get points from us.
8. Mattress Construction
How a mattress is constructed literally defines its support, comfort and sleeping experience – and its useful life.
This is important – but not as important as the sleeping experience it delivers – so, it carries a medium weighting in our scoring system.
We look at the materials used, the number and function of different layers, and any unique technologies used that actually make a difference in performance.
In general, we rate thicker mattresses (>12”) higher – for two reasons:
- a thicker mattress will usually last longer than a thin one; this is especially true for foam mattresses (because: physics)
- thicker mattresses can accommodate more layers and more complex support systems that can be tweaked/engineered with more precision. This is probably why thicker mattresses usually sleep better, in our experience.
We also give credit for more complex layering – when it’s done with a purpose.
9. Cooling Performance
We’ll ding a mattress if it sleeps too hot or too cold, at night.
Most online mattresses we test don’t have a cooling performance problem, but a few have been flagged.
Now, I live in the Deep South (US), where it’s brutally hot 6-7 months of the year. And, my husband hates a hot mattress. So if a mattress sleeps hot, we WILL find out.
10. Motion Transfer
Motion transfer is important for anyone who sleeps with another creature, whether that happens to be a husband, a wife… or a dog.
A mattress gets high marks if no little-to-no motion is transferred from one point on the mattress to another. It gets a low score if all it takes is a cough to wake my husband.
Sinkage is a measure of how deeply your body sinks into a mattress when you lie on it or press on it.
The amount of sinkage you want in your mattress depends on the type of sleeper you are. If you sleep on your side, then a little more sinkage is preferable. If you sleep on your back, then you probably want less.
On this criteria, we’ll remove points if the sinkage of a mattress is excessive, if it doesn’t give at least an inch, or doesn’t match the company’s claims.
12. Edge Support
Edge Support is how well the mattress holds its position under pressure, along its edges.
No one wants a soft, overly-compliant edge on their bed, so we deduct points if a mattress folds under pressure too easily.
13. Smell / Off-Gassing
Most all-foam mattresses and mattresses made with foam layers will emit volatile organic compound (VOC) vapors when new. This process is called off-gassing.
These days, the gases emitted by foam aren’t toxic or dangerous. But the smell annoys some people.
The two questions we ask here include:
- how noticeable and unpleasant is the “new mattress” smell? and,
- how long does the smell last?
14. In-Home Trial
Most online mattress companies offer a free, no-risk in home trial lasting between 30 and 220 nights.
In truth, though, you shouldn’t ever need more than 30 to 60 days to try a mattress in your home.
For this reason, we don’t give this criteria that much weight.
If the return window falls within a 60-day window or if a company offers an extraordinarily long trial period that might change your mattress-owning strategy completely, then we’ll change its score.
15. Returns & Refunds
Related to the in-home trial is the mattress company’s refund and return policy. This category carries a heavy weighting in our scoring system, and for good reason.
Mattress return/refund policies differ in the conditions under which they will refund your purchase price and/or accept a returned mattress.
For example, some manufacturers will only provide a refund if the mattress isn’t abused or “used improperly”.
Others require that you provide the right sort of support/foundation under your mattress throughout your use of it.
Both of these situations can be hard to prove, if you are challenged on it. Not that we’ve heard that many return horror stories – but a few of our readers have complained.
Finally, while most companies refund your entire purchase price, a few of them also charge a restocking and/or pickup fee.
So make sure you read their policy completely.
The quality of a company’s product warranty is the strongest sign a mattress company has faith in its own product, so we give it a lot of weight.
Most online mattress warranties last 10 years, but some companies offer 15, 20 or even 25-year warranties.
And, contrary to what you might think, the price of a mattress doesn’t necessarily correspond to its warranty length. Some inexpensive startups carry extremely long warranties.
So, shop carefully.
Of course, comparing warranties can be tricky. They usually differ in the types of damage they cover and whether the warranty is prorated (refund amount declines with time) or not (far better)
TL;DR: Read the fine print on the warranty before buying.
The Future of Mattress Shopping is Online
It appears that a lot of people are figuring out that taking advantage of a fully-refundable 100-night trial to sleep on a mattress in your home… is a heck of a lot better way to test a mattress, than sitting on it in a busy store.
In response to increasing demand, the number of quality affordable mattresses sold online is growing quickly.
If the information above doesn’t solve your problem, then we offer a few more resources on this site that should help:
- Mattress Comparisons & Top Picks: If you are trying to buy a specific type of mattress or have a unique need like back pain, then check out our Mattress Comparison Tables. In them, we list our top picks for different sleeping styles, needs and types of mattress you might be interested in.
- Coupons: we’ve sourced special discount codes that will save you $100s on your purchase. You can email them to yourself or a friend, too.
- Head-to-Head Mattress Comparisons: in which we compare two popular online mattresses in a given category.
- Buying Guides: to help you find the right product for back pain, side sleepers, amorous couples and other common situations.
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